FAQ
Getting Started
- What is DC UNIVERSE INFINITE?
- What content is available on DC UNIVERSE INFINITE?
- How much does DC UNIVERSE INFINITE cost?
- What's included in a DC UNIVERSE INFINITE subscription?
- What platforms does DC UNIVERSE INFINITE support?
- Where is DC UNIVERSE INFINITE currently available?
Account
Billing
Troubleshooting
- I don't see the latest Ultra releases on my iOS device
- I'm getting "An unexpected error has occurred" when trying to subscribe (Android users)
- I'm getting Alfred screen while reading the comics (Android users)
- The DC UNIVERSE INFINITE app/website is not working correctly
- I'm having trouble logging in to my DC UNIVERSE INFINITE account
- Is there an iOS version minimum for iOS devices?
DCUI ULTRA
- What is DC UNIVERSE INFINITE Ultra?
- When do the benefits of upgrading to the DC UNIVERSE INFINITE Ultra tier begin?
- I subscribed through the DC UNIVERSE INFINITE website, how do I create a new Ultra subscription or upgrade my current subscription?
- I subscribed through Apple App Store or Google Play. How do I upgrade to the DC UNIVERSE INFINITE Ultra subscription?
- What physical comic book do I get for being a DC UNIVERSE INFINITE Annual Ultra subscriber?
- Can I downgrade my subscription from the DC UNIVERSE INFINITE Ultra?
DCUI X BATMAN/FORTNITE: ZERO POINT
GOTHAM KNIGHTS
- What is Gotham Knights?
- What is Batman: Gotham Knights - Gilded City?
- How can Gotham Knights players get access to The Batman: Gotham Knights - Gilded City exclusive in-game items?
- What can I obtain from the Gotham Knights comics and when are their release dates and availability?
- How do I redeem my code for my exclusive in-game item?
- What if I haven't received my code after reading the Batman: Gotham Knights – Gilded City comic?